FAQ
(Frequently Asked
Questions)
OnLine Courses FAQ
Are there hidden
processing, mailing or other fees?
NO, there are no hidden
processing, mailing or other fees for those taking the course in the United
States of America.
How long after purchasing the course do I have to complete
it?
60 calendar days
from the date of purchase.
How/When do I receive my certificate?
As soon as you successfully complete the
course you will be able to print your certificate.
How many times can I try to pass the test?
Under ASRT rules a technologist is only allowed three opportunities to
successfully pass a home study test. Because the Internet is not perfect,
if you encounter any difficulties when taking our online test, please
contact us so we can investigate. If our investigation concludes that
there was a problem because of Internet connectivity, we will reset the
test counter in our system.
Who are the courses accredited
by?
Our courses are accredited by The American Society of Radiologic Technologists (ASRT).
How do I contact FastCE.com if I have problems?
We
recommend you first try our online help that is available in the customer
service tab at the top of the web site.
Well over 95% of our customers
issues can easily be addressed by using the online help in our customer service
section. This help is available 24 hours a day, seven days a week, 365 days a year.
You can contact us by e-mail at 
. We generally respond
to e-mails in 24 hours or less. Unfortunately, e-mail through the Internet is not
100% reliable. Should you not receive a response from us within 24 hours, please
do not hesitate to contact us by phone at 713-882-1333. We return phone calls
generally in 24 hours or less.
We do not return phone calls for overseas
customers.
